ian
Member Of The Year 2019 
Isle of Man
Posts: 5,400 
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Hermes
Dec 27, 2015 19:39:17 GMT
Post by ian on Dec 27, 2015 19:39:17 GMT
Chris (Srx600) sent me a couple of shortened rear shocks via Hermes a couple of weeks ago (I want to play about with lowering one of my SDs for Gill to ride). A couple of days ago, I checked their status via the tracking number & apparently they'd been delivered & signed for! I sent an email to say I'd never got them and got a reply yesterday saying they'd looked into it and decided they were lost - case closed. Oh well, I wasn't particularly bothered as I had an old pair I could cut up, but I resolved to avoid Hermes in the future. Then, when I opened the front door this morning, there they were on the doorstep! What do you reckon to that! Here's one, compared with an original - I'd be surprised if the back wheel doesn't touch the mudguard.   |
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stevegbr
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ADMIN
BIRMINGHAM
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Hermes
Dec 27, 2015 19:51:02 GMT
Post by stevegbr on Dec 27, 2015 19:51:02 GMT
i had a similar thing last week, they said they attempted four deliveries but could not access the security door,
so i phoned the company where i purchased the item and explained what had happened so far, they said they would look
in to it, next day it arrived without a problem. weird.
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Deleted
Deleted Member
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Post by Deleted on Dec 27, 2015 20:35:44 GMT
I always go out of my way to avoid using UK fail Mail.......too many bad experiences including one that had my young lad in tears on his birthday a few years back.......but never really had any issues with my Herpes.
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Hermes
Dec 27, 2015 20:55:48 GMT
Post by wazzbo on Dec 27, 2015 20:55:48 GMT
I always go out of my way to avoid using UK fail Mail.......too many bad experiences including one that had my young lad in tears on his birthday a few years back.......but never really had any issues with my Herpes. I`m glad to hear that Nick, My herpes is ok as well  |
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ian
Member Of The Year 2019
Isle of Man
Posts: 5,400
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Post by ian on Dec 27, 2015 21:05:15 GMT
Didn't know herpes was so prevalent on the forum, must remember to wash my hands on the next meet |
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Post by bluedreamer on Dec 28, 2015 15:43:03 GMT
Maybe we should use the good old fashioned post office... keeps Richard in business, too!  |
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Deleted
Deleted Member
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Hermes
Dec 28, 2015 16:06:39 GMT
Post by Deleted on Dec 28, 2015 16:06:39 GMT
I always use the good old PO in preference to anyone else. But above the "Small Parcel" 2kg limit they just price themselves out of the market?
Probably the larger stuff they are not interested in- but nearly 15 quid to send 5kg signed for is way over the odds nowadays....
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Deleted
Deleted Member
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Hermes
Dec 28, 2015 16:34:56 GMT
Post by Deleted on Dec 28, 2015 16:34:56 GMT
The problem is they (RM) abolished the standard parcel service.
Now anything remotely large-ish or heavy-ish has to go with parcelforce...typically 48.
It is pricey over standard parcels but you are also paying for the tracking as it is tracked. I don't think RM wanted the heavy stuff....it was getting a bit too much and the posties were complaining.
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Hermes
Dec 28, 2015 17:00:29 GMT
Post by wazzbo on Dec 28, 2015 17:00:29 GMT
I like DPD for deliveries as they give you a one hour delivery slot,and all the times they`ve delivered to me they have always been in it. So no hanging around all day wondering when your parcel is coming
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Hermes
Dec 28, 2015 17:01:56 GMT
Post by kickstart on Dec 28, 2015 17:01:56 GMT
I use DPD through work , I can send upto 30kg to mainland UK for £6.20 next day delivery and if you can supply receivers mobile number they text them with a hour delivery slot or arrange safe place or neighbours to receive delivery , they even send a picture message to show they,ve left it in the prearranged safe place so quite good I reckon !
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Hermes
Dec 28, 2015 17:03:28 GMT
Post by wazzbo on Dec 28, 2015 17:03:28 GMT
I don`t know why they cant all give a delivery slot,it makes life so much easier.
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Deleted
Deleted Member
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Hermes
Dec 28, 2015 17:57:29 GMT
Post by Deleted on Dec 28, 2015 17:57:29 GMT
I like DPD for deliveries as they give you a one hour delivery slot,and all the times they`ve delivered to me they have always been in it. So no hanging around all day wondering when your parcel is coming HMMMM.... DPD....  |
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Hermes
Dec 28, 2015 18:08:46 GMT
Post by wazzbo on Dec 28, 2015 18:08:46 GMT
Are they your latest gig Nick?
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Deleted
Deleted Member
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Hermes
Dec 28, 2015 18:14:07 GMT
Post by Deleted on Dec 28, 2015 18:14:07 GMT
They are mate......and that predict window (all be it great for the customer) is the bane of my working life there.....well one of 'em.
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Hermes
Dec 28, 2015 18:19:05 GMT
Post by wazzbo on Dec 28, 2015 18:19:05 GMT
Well keep up the good work Nick, I actively look for companies that use dpd when ordering anything now.
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